Last Updated: [Insert Date]

Welcome to Vango Sales Store (“we”, “our”, or “us”) at www.gettentsdeals.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment processors).
  • Transaction Information: Details about purchases you make through our site (products ordered, purchase amounts, payment method).
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders for outdoor gear and camping equipment
  • To communicate with you about your orders, account, or customer service needs
  • To provide, maintain, and improve our website and services
  • To prevent fraudulent transactions and enhance security
  • To personalize your website experience and provide content and product offerings tailored to your interests
  • For marketing purposes (with your consent where required by law)
  • To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: With third parties who provide services on our behalf (payment processing, shipping, marketing, website hosting).
  • Legal Requirements: When required by law or to respond to legal process, protect our customers, or protect our rights.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some remote areas in Asia), your information may be transferred to and processed in countries other than your own. We ensure all data transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • 256-bit SSL encryption for all data transmissions
  • Secure payment processing (we do not store full payment card details)
  • Regular security assessments of our systems
  • Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Transaction data is typically retained for 7 years to comply with tax and accounting regulations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information under certain circumstances.
  • Restriction: Request restriction of processing of your personal information.
  • Objection: Object to processing of your personal information for direct marketing.
  • Data Portability: Request transfer of your personal information to another party.

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior to improve our services
  • Deliver targeted advertisements about our outdoor products (with consent where required)

You can control cookies through your browser settings. Disabling cookies may affect your website experience.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Postal Address: Vango Sales Store, 93 Kedleston Rd, Derby, GB DE5B 6XF